Commonly asked questions
- Private training sessions run for 30 minutes
- Group training sessions run for 60 minutes
- Private coaching sessions run for 30 minutes
- Group coaching sessions run for 60 minutes
There are two options to downgrade from a paid plan:
- You can downgrade to the Free plan immediately. If there is more than one day until your renewal date, we will prorate the remaining balance on your account and hold it for you as a credit. You can use that credit towards a reactivation of your paid subscription in the future.
- We can automatically downgrade you to the Free plan at your next renewal date. Your subscription will remain active at its current level through the end of the billing period that you’ve already paid for.
We do not offer refunds.